Advantages of Automated TPV...

  • 24/7/365 availability
    No matter where you are in the world, no matter when your advertising flights are, no matter what your busy periods are, 100% of VerbatimTPV facilities are available to meet your needs.
  • Consistent quality call after call
    Our automated system produces a consistent, high quality TPV that you can depend on. Never any slurred speech, mis-read questions.
  • Predictable call flow
    You can be confident that your entire script will be read to your customer, in the exact order you requested.
  • Precise Reports
    No maual stroke tallies or computer entries. Our system monitors every action it takes and produces an accurate report of your call activities. The reports are then automatically e-mailed to you.
  • Digital Recording
    Provides you with a crystal clear copy of the call. The call can then be stored electronically in several locations for security purposes. It can also be easily transmitted in any format you require.
  • Instantaneous Play Back
    TPVs can be reviewed immediately after recording. This is important to you as you conduct quality reviews.
  • Flexibility
    Our system has been designed with flexibility in mind. Changes in your product mix, prices, regulatory environment, etc. can quickly be incorporated in your TPV script.
  • No Training
    VerbatimTPV is simple to use and intuitive to the learner. Simply put: If your agents can use the telephone, they can use VerbatimTPV.
  • Responsive to your changing needs
    We are here to serve you. Our customer support team is available 7 days a week to respond to your needs. Most changes can be done in less than 24 hours. This means that your program will not be put on hold while waiting for your TPV provider.

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"We have been using VerbatimTPV for over 10 years. Their customer service and price are excellent. I can count on the VerbatimTPV to always be working, which is important to our business. VerbatimTPV is able to make changes to our scripts very quickly."
--Kim Norman Cortina
--FamilyHealth Ins. Network, Inc.

"I would strongly recommend that any Telemarketing operation use VerbatimTPV as their Verifier. In our business, we receive many questions, and challenges from our customers concerning the product they purchased and at what price. In every case VerbatimTPV had the TPV we needed available for playback. Once the customer can hear their own voice agreeing to the product sale, they are happy and so are we."
--Jim Adair
--Global Telemarketing Solutions, Inc.

"Great price. Great customer service. Very dependable. We can rely on VerbatimTPV to meet our service requirements. We have a large daily call volume that can�t wait. VerbatimTPV is always up and working. This is one part of my business that I don�t have to worry about."
--Susan Grey
--Green Energy Resale Marketing, Inc.